Privacy Policy

Last Updated: 23/08/2024

Welcome to Metagenex! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

1. Information We Collect

When you visit our website and use our services, we may collect the following types of information:

• Personal Information: This includes your name, address, email address, phone number, payment information, and any other details you provide when creating an account, making a purchase, or contacting us.

• Non-Personal Information: This includes data that does not directly identify you, such as IP addresses, browser type, device information, and browsing history. We use cookies and similar technologies to collect this information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including sending you notifications about your purchase.
• To communicate with you about your orders, account, or customer service inquiries.
• To improve our website, products, and services.
• To prevent fraudulent transactions and ensure the security of our website and users.
• To comply with legal obligations and resolve any disputes that may arise.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, order fulfillment, marketing, and website analytics.
• Legal Authorities: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, understand usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Metagenex

Email: [email protected]

Address: Bhubaneswar , Odisha , India